Privacy Policy
Effective Date: January 15th, 2026
The YWCA of Queens (“YWCA,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect personal information obtained through our website, programs, services, and communications, including text messaging.
Information We Collect
We may collect personal information from you in a variety of ways, including but not limited to:
- When you complete online forms on our website (such as contact, inquiry, registration, or intake forms)
- When you register for programs, classes, events, or services
- When you communicate with us by phone, email, text message, or in person
- When you voluntarily provide information to staff
The types of information we may collect include your name, phone number, email address, mailing address, and other information necessary to provide services and support.
How We Use Your Information
Personal information collected by the YWCA of Queens may be used for purposes including:
- Enrolling you in programs or services
- Communicating program updates, reminders, or important information
- Providing customer service and responding to inquiries
- Sending relevant organizational or program-related communications
- Improving our programs, services, and website
Text Messaging and Mobile Information
If you choose to provide your mobile phone number, you may receive text messages from the YWCA of Queens related to program information, class reminders, updates, or other service-related communications.
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-Out Instructions
You may opt out of receiving text messages from the YWCA of Queens at any time. If you wish to be removed from receiving future communications, you can opt out by texting STOP.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. While no method of transmission over the internet or electronic storage is completely secure, we strive to protect your information using appropriate safeguards.
Sharing of Information
The YWCA of Queens does not sell or rent personal information. Information may be shared only as necessary to operate our programs, comply with legal obligations, or protect the rights and safety of our organization and participants.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
YWCA of Queens
42-07 Parsons Boulevard
Flushing, NY 11355
Phone: (718) 353-4553
Website: www.ywcaqueens.org